Your appointments are very important to us. The time allocated for an appointment is reserved especially for you. We realize that sometimes you need to adjust your schedule, therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for any cancellations.
Appointments cancelled with less than 24 hour notice are subject to a $25 fee. Any no call/no show appointments will be charged the full appointment price and are subject to transitioning to "walk in only" status.
This policy is in place out of respect for our nail artists and other clients, we have limited capacity and high demand. Last minute cancellations are difficult to fill and prevent another clients from taking that appointment. We would like to continue to deliver great service that really defines The Nail Bar , please help us do so by respecting this policy.
Nail Chipping / Breaking Policy
We understand chips happen and clients may experience issues with their service - if your regular or gel polish chips, or nail enhancements break we will work with you to fix it. If you experience any of these issues within 4 days of your service with no excessive wear, call or email and make an appointment to have your nails fixed at no cost to you. You must notify us of within the mentioned period of time to have the service repaired. After is at the discretion of the salon owner to determine best next steps for resolution.